(NAMS) Prescription Service
Phoenix Centre, Millennium Way West, Nottingham, NG8 6AS Also known as: Fittleworth
935
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
(NAMS) Prescription Service
2021-01-21
Person
5
5
0
Written by a patient
Written by a patient 21st January 2021
Clean, Covid safe, accommodating and friendly staff.
2021-05-13 14:31:14
Response from (NAMS) Prescription Service
Thanks for this review. We are glad you felt welcomed and safe.
(NAMS) Prescription Service
2021-01-21
Person
5
5
0
Written by a patient
Written by a patient 21st January 2021
Today I had a review conducted by Tammy Temple and found her to be pleasant and helpful, as has been the case with all the staff I have dealt with at NAMS.
The only issue I have experienced was in the early days of lock-down and the time taken to process calls. This was understandable in the circumstances.
2021-05-13 14:33:31
Response from (NAMS) Prescription Service
Thanks for your feedback and nice words about Tammy and the other staff. We are sorry that the call handling times were affected during the early days of lockdown whilst we were making the working conditions safe for our staff. We appreciate your understanding on this matter.
(NAMS) Prescription Service
2021-01-18
Person
5
5
0
Written by a patient
Written by a patient 18th January 2021
I attended this clinic after ringing with a problem the previous day.The staff acted very professional and sympathetically and assured us that they had seen the problem before and that it could be sorted,which it was very simply and quickly. We couldn't thank them enough.
2021-05-13 14:34:33
Response from (NAMS) Prescription Service
Thanks for the review. We are glad that we were able to address your problem quickly and effectively.
(NAMS) Prescription Service
2020-12-31
Person
5
5
0
Written by a patient
Written by a patient 31st December 2020
Fantastic
2020-12-31 09:36:09
Response from (NAMS) Prescription Service
Short and sweet but that one word says it all. Thank you!
(NAMS) Prescription Service
2020-12-22
Person
5
5
0
Written by a patient
Written by a patient 22nd December 2020
we came in on a phone call we were met by Tammy who was polite and very friendly which put us at ease. she explained all details to us ,also showed us new ostomy bags to try thankyou for all your help.you were great.
2020-12-31 09:38:54
Response from (NAMS) Prescription Service
It is great to read that we were able to accommodate your needs quickly and that Tammy was able to put you at ease. I hope your new ostomy bags work well for you. Thanks.
(NAMS) Prescription Service
2020-12-19
Person
5
5
0
Written by a patient
Written by a patient 19th December 2020
A very efficient and friendly service provided by all at nams. I was given an appointment for the same day, the nurse was on time and made me feel very comfortable
2020-12-31 09:41:23
Response from (NAMS) Prescription Service
It is important that people feel comfortable when they come to see us. Thank you for sharing this.
(NAMS) Prescription Service
2020-12-03
Person
5
5
0
Written by a patient
Written by a patient 3rd December 2020
Always there to help, good information about my problem and informative.
2020-12-31 09:46:58
Response from (NAMS) Prescription Service
Thank you for taking the time to write this. We are here to help and offer advice as needed and it is important to us that people know this.
(NAMS) Prescription Service
2020-12-02
Person
4
5
0
Review of (NAMS) Prescription Service
written by a patient
2nd December 2020
Treated with respect and dignity. Thank you
2020-12-18 08:35:56
Response from (NAMS) Prescription Service
Thank you for feeding this back. Ensuring everyone is treated with dignity and respect is one of our important goals.
(NAMS) Prescription Service
2020-11-30
Person
5
5
0
Review of (NAMS) Prescription Service
written by a patient
30th November 2020
Able to get an appointment really quickly. Everyone I spoke to was kind, caring, compassionate and helpful. The stoma nurse was very knowledgable and made me feel t ease during the consultation.
Suggested improvements
No
2021-05-13 14:37:08
Response from (NAMS) Prescription Service
Thank you for your kind words. We are glad you were able to get an appointment quickly.
(NAMS) Prescription Service
2020-11-19
Person
5
5
0
Review of (NAMS) Prescription Service
written by a patient
19th November 2020
Fantastic service, Andrew was very informative and helpful, so glad I came.
Suggested improvements
Absolutely nothing
2020-11-23 12:32:19
Response from (NAMS) Prescription Service
This is great to read. Thanks for sharing. I'm pleased you found the visit useful and were glad you came.
